Testimonials

YELP
Jay J.
Full Star Full Star Full Star Full Star Full Star
3-17-2020

I was traveling thru the NE Kansas area and due to leave in a couple days when my 1998 Land Cruiser started running erratic and the flashing check engine light came on. I called Lewis first since I wanted a dealer and Topeka was closest, but they did not do repairs on a SAT. I called local repair places, and Toyota Emporia and got the same answer. I checked again with the receptionist at Lewis who was very understanding and helpful. She organized a loaner vehicle with the service manager, and I brought the vehicle in. My wife and I went to pick up a couple items a few miles away when the manager called and said they had fixed the problem. They had involved a off duty tech who located a cracked coil, and had the replacement. So what could have been a big delay was fixed within an hour on a Saturday. Everyone I dealt with at Lewis was very professional and I will use them for all service from now on when I am in the area.

DEALERRATER
pattiboat64
Full Star Full Star Full Star Full Star Full Star
3-11-2020
Great people

I can always rely on and trust Kelly Williams and his team to take care of me and my car in a timely manner. I have had as many as four toyota vehicles in the past and without fail they are efficient and prompt. I won't go anywhere else. I even take my sons Chevy to them. If they can't take care of the Chevy they tell me so I don't waste time or money. Thanks a ton.

GOOGLE
Rhiannon Kincaid
Full Star Full Star Full Star Full Star Full Star
3-11-2020
Rhiannon Kincaid

Lewis Toyota made my fist experience of buying a car a great one. The whole team was so friendly, helpful and answered all my questions. Kyle Stoner helped me find the perfect car and made is so easy. I would most definitely recommend Lewis Toyota to anyone looking at getting a new car. Thank you Lewis Toyota and especially Kyle for helping me get my car!

DEALERRATER
FOXADC
Full Star Full Star Full Star Full Star Empty Star
3-8-2020
I appreciate the dealership in general. My reduction of...

I appreciate the dealership in general. My reduction of one star is based on recurring issues that seemingly are not addressed by management or work place culture. I've made appointments every visit I've ever made and those appointments have either never been recognized or the requested service or work altogether missed, forgotten, or some combination of the two.

DEALERRATER
slattman72
Full Star Full Star Full Star Full Star Full Star
3-7-2020
I've been bringing my 2002 Tacoma here since I bought it...

I've been bringing my 2002 Tacoma here since I bought it at a used dealer. Today, I would like to thank Robert Dashed and the mechanics again for helping me out when I needed serious repairs. These are a great team of professionals and I always feel comfortable handing my keys over to them.

DEALERRATER
dcamilletti
Full Star Full Star Full Star Full Star Full Star
3-4-2020
A good deal and great service

Enjoyed working with John. Open, honest and full of details. Finance department made an error on the paperwork that they corrected - thank goodness I caught it after I signed it. Dealership has access to a wealth of inventory. My truck came in the next day after I bought it.

DEALERRATER
pampered0
Full Star Full Star Full Star Full Star Full Star
3-3-2020
Another great experience at Lewis Toyota!

We were so happy to work with Richard Harmon again. He made the process of purchasing a new vehicle a great one! Thanks Toyota for being the best in the area today and everyday!!!

DEALERRATER
WANDA4560
Full Star Full Star Full Star Full Star Full Star
3-2-2020
Richard Harmon made things easy for us. He led us into...

Richard Harmon made things easy for us. He led us into taking advantage of a new lease offer on a Tundra and Martin the Finance Officer made the paperwork easy and quick.

DEALERRATER
happycustomer11
Full Star Full Star Full Star Full Star Full Star
3-1-2020
Jeff was so helpful & went above & beyond to help me find...

Jeff was so helpful & went above & beyond to help me find a new car & get a good deal on it. I would 100% recommend asking for him when purchasing a car from Lewis Toyota - you won’t regret it!

DEALERRATER
Joseph
Full Star Full Star Full Star Full Star Full Star
2-27-2020
purchasing my new camry was the most fun, pleasant and...

purchasing my new camry was the most fun, pleasant and professional car buying experience I have had, and I have purchased a lot of cars. Niki was my sales consultant, and her knowledge about the car was impressive and helpful, and she was my advocate in the purchasing process. In the negotiation I found Niki and Bill to be honest and fair, and quite transparent. I had done my homework and the final price and trade in was fair for both parties. I have not purchased from Lewis before but I certainly will in the future and will recommend all my friends to Lewis. Joe

GOOGLE
Matt Hogan
Full Star Full Star Full Star Full Star Full Star
2-26-2020
GOOGLE
Storm Ruby
Full Star Full Star Full Star Full Star Full Star
2-20-2020
Storm Ruby

Kyle was great, we told him what we wanted and what we could afford and he found us exactly that!

GOOGLE
Vickie Brokke
Full Star Full Star Full Star Full Star Full Star
2-19-2020
Vickie Brokke

We are long time Lewis Toyota customers. Through sales, service and front office, we've come to expect nothing but exceptional customer service. They never let us down! On the rare occasion we have an issue, they always make it right for us. Our most recent purchasing experience was stellar from beginning to end. I'm confident in recommending Lewis Toyota every opportunity I get.

DEALERRATER
brookedacunha
Full Star Full Star Full Star Full Star Full Star
2-19-2020
Lewis Toyota took a very negative experience and turned...

Lewis Toyota took a very negative experience and turned into the most positive customer service experience I have ever had. To say they went the extra mile would be an understatement they went way above and beyond for me and my family. For me Lewis Toyota will now be synonymous with excellence. I highly recommend

DEALERRATER
Brokke Family
Full Star Full Star Full Star Full Star Full Star
2-18-2020
outstanding experience

We are a faithful Lewis Toyota family. We've come to expect nothing but excellent service and they never disappoint. We receive great customer service and support from the sales team and the service department. I highly recommend!

DEALERRATER
KYLE.BARB.WARD
Full Star Full Star Full Star Full Star Full Star
2-17-2020
In and out in a reasonable timely fashion.

In today's world, I was very pleased. In and out, understood what was repaired. Waiting room was clean. What more could I ask for ?

GOOGLE
Cur Etiam Hic Es
Full Star Full Star Full Star Full Star Full Star
2-14-2020
Cur Etiam Hic Es

Just leased a 2020 Tacoma TRD Offroad. This is my third lease with Lewis Toyota and they are always easy to work with. I worked with salesman John Dasher this time and he was great. Kyle Garrison is the new car manager and has always been super. Jerry Johnson

DEALERRATER
KBUSCH51
Full Star Full Star Full Star Full Star Full Star
2-14-2020
New Toyota sooner than usual for me.

I usually keep a car for several years but was given such a good deal on a new Highlander I traded in much earlier than I usually do.

GOOGLE
Lisa Williams
Full Star Full Star Full Star Full Star Full Star
2-14-2020
Lisa Williams

Kelly in the service department is very helpful!

DEALERRATER
Cindy
Full Star Full Star Full Star Full Star Full Star
2-13-2020
Excellent service as always!

We have owned Toyotas for over 15 years and have always had great vehicles. Rarely have we had any problems where we needed to use the service center, but Kelly Williams has always taken good care of us when we did. Where else can you go where you get EXCELLENT customer service EVERY TIME?! From the minute we drive into the garage until we take our car back home, Kelly makes sure to understand our problem and get things fixed for us. He communicates well, is honest and friendly and often goes above and beyond what is asked. A couple of times I was having trouble with my van seat belt not retracting. When I went by Toyota without an appointment, Kelly fixed the problem himself at no charge. Last week I took my van in due to a bad smell coming out of the exhaust. Kelly and 3 technicians looked it over and found nothing wrong with it. He refused to charge us anything because they hadn't found anything wrong. He and my husband decided it was bad gas causing the issue. WOW! That's customer service! Thanks, Kelly, and thanks to those great technicians in the service department!

GOOGLE
Patti Boatwright
Full Star Full Star Full Star Full Star Full Star
2-13-2020
DEALERRATER
andrea
Full Star Full Star Full Star Full Star Full Star
2-12-2020
Povided customer service above and beyond his duties! He...

Povided customer service above and beyond his duties! He truly helps his customers and is great with people. All service performed from Lewis Toyota over the years has been of supreme quality in a timely fashion.

DEALERRATER
benandetta
Full Star Full Star Full Star Full Star Full Star
2-12-2020
Emergency

My car’s lithium battery failed while I was visiting a friend in Topeka. While the repair was expensive, I was treated very well, given a loaner and the car was repaired in a reasonable time.

GOOGLE
Elaine Frisbie
Full Star Full Star Full Star Full Star Full Star
2-12-2020
DEALERRATER
chagalinfo
Full Star Full Star Full Star Full Star Full Star
2-11-2020
I just bought a car from Lewis Toyota!

I had found the car online on their website and went into the dealership and completed the purchase. It was a very smooth process and successful!

GOOGLE
Megan Brandt
Full Star Full Star Full Star Full Star Full Star
2-10-2020
Megan Brandt

If only there were room for more stars! I could write a novel about the things I love about Lewis Toyota of Topeka! Its comfortable (Metallica was playing in the showroom! #80sOn8!), welcoming, and the staff was nothing shy of wonderful! Will absolutely be back. <3

GOOGLE
NORTHERN HILLS ELEMENTARY PTO
Full Star Full Star Full Star Full Star Full Star
2-10-2020
DEALERRATER
jawaba
Full Star Full Star Full Star Full Star Full Star
2-9-2020
Excellent Experience

I love cars, but typically don't enjoy the buying experience. Lewis Toyota was a pleasant surprise and has definitely earned a new customer. Great people and a great experience. I love my new Tacoma.

DEALERRATER
SHERRILYNNBOND
Full Star Full Star Full Star Full Star Full Star
2-6-2020
The service manager at Lewis Toyota was very helpful! I...

The service manager at Lewis Toyota was very helpful! I really appreciated his honesty and integrity! I will definitely take my car to Toyota again!

GOOGLE
Chris Chase
Full Star Full Star Full Star Full Star Full Star
2-6-2020
Chris Chase

Jeff (the GM) has assembled a great staff at this dealership. While traveling through town, my nearly new 4Runner required immediate attention. I don't live in the area, however they treated me just like I was a local! Would definitely recommend this dealership to anyone in need of service or even a new car! Thanks again for helping me out of a jam!

GOOGLE
Trevor Reames
Full Star Full Star Full Star Full Star Full Star
2-5-2020
Trevor Reames

wow, sold them my car and came back 2 days later and bought a new one from them for my wife. Wow the service was awesome and I was blown away by the level of service. I would buy 5 more if i could. The GM Jeff came out to meet me both times, really meant a lot.

DEALERRATER
haukos
Full Star Full Star Full Star Full Star Empty Star
2-3-2020
John Dasher is a nice guy and very helpful. We got what...

John Dasher is a nice guy and very helpful. We got what we needed at a fair price. I would really appreciate either different music or much quieter volume of music in the showroom. Metallica got a bit old...

DEALERRATER
BRIDGETREMER
Full Star Full Star Full Star Full Star Full Star
2-2-2020
Excellent experience! Mike Hogg, Service Manager and his...

Excellent experience! Mike Hogg, Service Manager and his staff did an amazing job addressing my unique service needs. I will continue to have my vehicle serviced at Toyota and recommend them to everyone.

CARGURUS
JillScanlon
Full Star Full Star Full Star Full Star Empty Star
2-2-2020

Quick to respond but bought a car before I went to visit them.

DEALERRATER
W.GUTH
Full Star Full Star Full Star Full Star Full Star
2-1-2020
This shop is Great!

My experience with Lewis Toyota was as great as always. I recommend them to my friends all the time. Now I'm recommending them to strangers on the internet. Their waiting room is even outstanding!

GOOGLE
danielle wyre
Full Star Full Star Full Star Full Star Full Star
2-1-2020
danielle wyre

Awsome experience! Highly recommend Ryan in helping you find your new vehicle he went above and beyond!!

GOOGLE
Brandon Miller
Full Star Full Star Full Star Full Star Full Star
2-1-2020
Brandon Miller

Ryan Bjorgaard is a very good sales consultant and awesome place to buy a vehicle...went out of his way to get the job done...great job